Fire Dept Staffing Study - June 2012 MRI

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CHAPTER 2 INTRODUCTION AND SCOPE OF WORK Municipal Resources, Inc. (MRI) was retained by the Town of Lexington, Massachusetts, to conduct a staffing and operational study of the Lexington Fire Department. The primary purpose of this study is to review the staffing, deployment, and operation of the Lexington Fire Department to determine whether there are efficiencies that may be achieved or operational improvements to be made. In performing this study, MRI has focused on the following aspects of fire department operations: • Organizational structure and governance • Organizational, managerial, and operational practices • Staffing levels • Community risks, vulnerabilities, and concerns • Fire department apparatus and equipment • Fire department facilities • Community perceptions concerning the fire department • Employee perceptions and morale The MRI study team made numerous visits to Lexington and conducted the following activities in the development of this report: 0 Participated in meetings of the town's fire department study committee to present observations, discuss potential recommendations, and receive feedback • Individual interviews with members of the board of selectmen • Meetings with the town manager, assistant town manager, and interim fire chief • Individual interviews with representatives of the Lexington business community Town of Lexington, MA: Fire Department Staffing Study Prepared by Municipal Resources, Inc. June 2012 Page 10 Municipal Resources