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• Group interviews with each on -duty fire department shift <br />• Group interview with the fire department captains <br />• Individual interviews with the assistant fire chief, fire inspector, and clerical staff <br />• Interview with the fire union executive committee <br />• Interviews with area fire chiefs <br />• Group interview with public safety dispatchers <br />• Interview with the emergency medical services coordinator <br />• Interviews with municipal department heads, including the police chief, public works <br />director, public facilities director, human services director, and building <br />commissioner <br />• Interview with the town planner <br />• A review of existing department policies, procedures, and practices <br />• Inspection of all fire department facilities, apparatus, and equipment <br />• Review of training and fire prevention /inspection records <br />• Observation of the town's public safety dispatch center <br />• Review of existing proposals for the replacement and /or renovation of fire <br />department facilities <br />• Reviewed the fire department incident reporting system and EMS patient care <br />reporting system <br />• Review of fire department incident times <br />• Review of mutual aid capabilities <br />• Review of numerous documents, including municipal budget, fire department <br />budget, and fire department collective bargaining agreement <br />Town of Lexington, MA: Fire Department Staffing Study Page 11 <br />Prepared by Municipal Resources, Inc. <br />June 2012 <br />I <br />Municipal <br />Resources <br />