1990-05-BOS-min - Laserfiche WebLink

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14n Selectmen's Meeting -3-- May 14, 1990 Mrs. Smith complimented the Committee on its excellent report. She pointed out that two Selectmen were absent from the meeting and that it would be best to wait for a full Board before making the fairly weighty decision on the default issue. She noted that letters of complaint from subscribers are still coming to the Selectmen about services and attitudes which she felt could have been improved upon by now. Dr. DiGiammarino added that complaints about discourteousness seem to be more frequent lately. Dr. Bussgang reported on other expressions of dissatisfaction such as response time to telephone calls, work not being done, and service appointments not kept. Mr. Dailey agreed that the concerns are troublesome and hoped that the Board could act reasonably soon on the proposed procedures. He felt it important that representatives of the Cable Company also be heard. Henry Ferris, General Manager of Cablevision, stated that under new procedures, the telephone answering problem has been improved greatly and the service is being given within two days. He added that Cablevision will continue to work toward solutions to all reasons for customer dissatisfaction. He felt that his company has met all terms of the license to the letter. Mr. Ferris expressed willingness to working with the joint committee. Mr. Dailey suggested that the committee's proposal for a Notice of Default and the formation of a committee be acted upon in two parts and that the committee could be established that evening even though a full Board was not in attendance. Mrs. Smith agreed with this process which would indicate progress, noting that in a very few weeks, all Selectmen would again be present. Upon motion duly made and seconded, it was voted to create a Joint Committee of representatives of the Board of Selectmen and of the Cable Television and Communication-Advisory Committee, to be authorized to communicate with Cablevision in an attempt to address the issues raised that evening and to report back to the Board of Selectmen on any matters not resolved. Mr. Dailey and Mr. McSweeney agreed to serve as representatives of the Board on the committee. Mrs. Smith again thanked the Cable Committee for its presentation. MINUTES Upon motion duly made and seconded, it was voted to approve, as presented, the minutes of Selectmen's Meetings on April 23, April 24, and April 30, 1990. DAVID TSE, DUMPSTER_REQUEST David Tse, who intends to open a grocery store at 45 Waltham Street, met with the Board to request permission to place a trash dumpster in a corner of the Muzzey Street Parking lot. Mr. white referred to the recommendations of the Director of Public Works, who had opposed the proposal because of insurance requirements, potential hazards to cars parked nearby and because the space would be filled with snow during the winter. George Smith, Health Director, had pointed out the difficulties to the pmk trash removers in dealing with the operation because of a small access point.