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Policy & Procedure Page 1 of 3 Lexington Police Department Subject: Citizen Survey Policy Number: 18AAccreditation Standards: Reference: Effective Date: 9/1/11 New Revised Revision Dates: 1/24/19 By Order of: Mark J. Corr, Chief of Police GENERAL CONSIDERATIONS AND GUIDELINES The Lexington Police Department policy Goals and Mission (1A) begins with the following language: “The mission of the Lexington Police Department is to enforce the laws of society, maintain order in the community, protect life and property, and to assist the public-at- large. This must be done in a manner consistent with the rights and dignity of all persons as provided for by law and under the constitutions of the United States and the Commonwealth of Massachusetts. Consistent with this mission statement, the Department shall prepare on an annual basis organizational goals and objectives. These goals and objectives shall represent the organization's purpose and direction, as well as providing standards by which to measure the performance of the Department. Formalized agency goals and objectives shall define the Department's functional role in the community. Formalization will also provide Department members with an awareness of actions and attitudes expected of them and thus allowing them to act without hesitation in harmony with agency policies. The annual reexamination of the goals and objectives will allow the Department to be responsive to the changing needs and concerns of the community. Attainment of the goals and objectives shall be accomplished through the joint efforts of every Department member. Written policy and procedure will provide guidelines to ensure the uniformity of action. Whenever possible, policies shall also identify the parameters within which members may exercise personal discretion.” In order to “…proper define the Department’s functional role in the community” better, the Lexington Police will seek feedback from the community to gauge public perceptions and experiences with officers. One key tool in obtaining this information will be a Citizen Survey.