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10. Town IT update—Dorinda Goodman <br /> IT equipment was moved to alternate data centers after the flood of 2019. <br /> Recovery from water damage is almost behind us and should be in full recovery in a month or <br /> so. <br /> The IT department reports that transition to remote working for town employees and services has <br /> gone well. <br /> 11. Wireless applications —Nick Lauriat, Ben Moroze <br /> No new applications <br /> 12. Complaints —Ben Moroze (February), Nick Lauriat (March), P. K. Shin (April), Smita <br /> Desai(May), Dave Buczkowski(June), Bob Avallone (July), Ken Pogran <br /> (August), Dave Becker (September), Upcoming: Rita Vachani(October), <br /> Ramin Taraz (November) <br /> No new complaints were filed with CAC. <br /> A question from a CAC member, Bob Avallone: How would citizens go about filing a complaint <br /> with the town if not satisfied with a carrier? The answer is that the citizen should look at town <br /> website. <br /> 13. Verizon intermittent Internet issue—Ken Pogran <br /> One CAC member noticed an email thread on a town mailing list about a Verizon outage <br /> affecting multiple houses. Verizon's representative was notified. Verizon tracked the issue to a <br /> failing device in Verizon's network. The device was replaced and issue resolved. <br /> 14. Election of Committee Chair, 2020-2021 <br /> For the annual selection of a committee chair, the committee members nominated Ken Pogran as <br /> the chair and voted unanimously for him to remain in the position of committee chair. <br /> 15. Adjournment <br /> The meeting was adjourned at 7:56 PM. <br /> Respectfully submitted, <br /> Ramin Taraz <br /> Recording Secretary <br />