HomeMy WebLinkAbout2012-03-15-CAC-minLexington Communications Advisory Committee
Minutes of March 15, 2012 Meeting
COMMUNICATIONS ADVISORY COMMITTEE MEETING
Room G -15, Lexington Town Hall
Chairman Jim Goell called the meeting to order at 6:30 PM.
Attendees
CAC members: Dave Becker, Dave Buczkowski, Frank Cai, Jim Goell, Dorinda Goodman,
Maria Kieslich, Ken Pogran, Smita Desai and Linda Roemer
Verizon Representative: Mary Lou Frere
1. Minutes of Previous Meeting
The CAC voted to accept the minutes of the February 16, 2012 regular meeting.
2. Carrier Reports
a. Verizon
Mary Lou Frere from Verizon was present at the meeting.
Mary Lou said that Verizon's outage policy is as follows:
• 4 hours and 10% of customers - will notify town
• 24 hours and 10% of customers — automatic refund
• Individual customers with extended outages on get refund on a case by case basis.
The above applies to CATV, but other services would likely get refund if requested.
Regarding including LexMedia's program schedule in on- screen TV listings, she mentioned
that at the present time it was technically not possible to do so, since the channels and
programming varied across towns. However, they have received several requests and she has
forwarded ours. She also indicated that Verizon had nothing in the pipeline regarding laying
down fiber for FIGS beyond the current contractual commitments. Lexington according to
her was fully deployed. She would again look into getting FIGS at Captain Parker Arms.
Regarding a la carte programming, she mentioned that this was not feasible given the high
cost and bundling of channels required by program providers. (Note that Comcast and RCN
are not providing a la carte programming.)
3. Committee - Selectmen's Liaison Report
Mr. Burnell was not present.
4. Chairman's Report
a. High school video connection for 3 00 anniversary celebrations — Fiber goes to the
building, a coax link to the auditorium has been installed and the final step is for RCN to add
a modulator /demodulator, which they have agreed to do.
b. Next meeting will be held on April 12 2012 in Room G -15, Town Hall
Schedule changed due to school vacation week during the week of April 19 th .
5. Introduction of Melisa Tintocalis, new Community Development Officer
Ms. Melisa Tintocalis could not be present at the committee meeting.
Lexington Communications Advisory Committee
Minutes of March 15, 2012 Meeting
6. LexMedia Comcast channel switch
Mr. Jim Goell will send a note to Comcast requesting that all three channels be switched
together and be kept in a sequential order to ease viewers' transition to new channel, if
LexMedia is in agreement. Ms. Florence del Santo is to speak to LexMedia Board regarding
this matter (late new, they are not in agreement with moving all channels) . The Committee
would also ask Comcast send a representative to the next meeting. The Chair will contact
Florence about further steps and the April 12 meeting.
7. LexMedia backup server location
Ms. Dorinda Goodman suggested a couple of locations within Town Hall where LexMedia's
remote backup servers could be located. She also spoke about the need VPN or tunneling for
Town Hall's internal setup and the need to schedule backup in a manner so as to not
adversely affect the Town Hall network. The Committee will update Ms. Florence del Santo
on our discussions about the backup process, the contents to be backed up and backup
schedule.
8. Storm outage refunds and expanded information on town website
Mr. John Rudy was not present at the meeting.
9. Wireless survey next steps
Mr. Jim Goell and Mr. Frank Cai will meet with Mr. David George, Town Zoning Officer,
regarding the matter.
10. Comcast negotiations update
Nothing new.
11. Wireless Report
Nothing new.
12. Complaints
Ms. Kieslich had received a complaint from a senior resident regarding unavailability of
senior discount. Maria will update her on the pricing situation.
13. Adjourn
The meeting was adjourned at 8: 10 PM.
Respectfully submitted
Smita Desai
2