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SELECTMEN' S MEETING
September 21 , 1992
A regular meeting of the Board of Selectmen was held on
Monday, September 21 , 1992 , in the Selectmen' s Meeting Room, Town
Office Building , at 7 : 30 p.m. Chairman Smith, Mr. Marshall , Mr.
Eddison, Mr. Dailey, Mr. McSweeney; Mr Cohen, Town Counsel ; Mr.
White, Town Manager; and Mrs . Peters , Executive Clerk, were
present .
REORGANIZATION OF THE BOARD
The Executive Clerk called for nominations for Chairman of
the Board. Mrs . Smith was nominated.
No other nominations were made , and nominations were de-
clared closed.
Upon motion duly made and seconded it was voted unanimously
to elect Jacquelyn R. Smith to serve as Chairman of the Board of
Selectmen for the upcoming year.
Mrs . Smith expressed her gratitude for the opportunity to
continue to serve as Chairman and for the opportunity to work
with such a wonderful and supportive Board.
7: 30 p.m. CONTINUED PUBLIC HEARING, NEW ENGLAND TELEPHONE, WOBURN
STREET,
Mrs. Smith opened the meeting by saying that the public
hearing was being held on a petition, plan, and order for permis-
sion for four poles , presently owned by Boston Edison Company, to
become jointly owned by Boston Edison Company and New England
Telephone Company.
A representative from New England Telephone explained that
the petition would eliminate a dual pole line . In response to a
question from Shirley Duggan, 123 Woburn Street, it was reported
that the four poles would be eliminated from the even side of
Woburn street opposite # 107 - 131 .
Mrs . Smith noted a memorandum, dated August 26 , 1992 from
Richard Spiers , Director of Public Works/Engineering , recom-
mending that approval be granted.
There were no comments or questions from the Board, and Mrs .
Smith declared the hearing closed.
Upon motion duly made and seconded, it was voted to approve
the petition, plan, and order for permission for four poles ,
presently owned by Boston Edison Company, to become jointly
owned by Boston Edison Company and New England Telephone Company.
7: 35 P. M. CONTINUED PUBLIC HEARING: BOSTON GAS CO. MAGUIRE ROAD
Mrs . Smith opened the meeting by saying that the public
hearing was being held on a petition, plan and order of Boston
Gas Company for a grant of location to install 460 feet of 8-inch
gas main in Maguire Road.
Mr. Wayne Decker, representing the Boston Gas Company, said
that the work is necessary to provide better service in the area
by completing a tie-in of two dead end mains .
Agenda for the Meeting of September 21 , 1992 2
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Mrs . Smith noted a memorandum, dated August 26 , 1992 from
Richard Spiers , Director of Public Works/Engineering, recom-
mending that approval be granted.
There were no comments or questions from the Board or the
audience , and Mrs . Smith declared the hearing closed.
Upon motion duly made and seconded, it was voted to grant
permission for a grant of location to install 460 feet of 8--inch
gas main in Maguire Road.
EXECUTIVE SESSION
At 7 : 43 p. m. , upon motion duly made and seconded, it was
voted 5 - 0 by roll call vote, Mrs . Smith, Mr. Marshall , Mr.
Eddison, Mr. Dailey and Mr. McSweeney, to go into Executive
Session for discussion of matters of litigation, the disclosure
of which might adversely affect the interest of the Town, with
the intent to return to open session.
At 8 : 15 p.m. it was voted to return to open session.
8 : 00 P.M. CONTINUED PUBLIC HEARING: TRANSFER OF LEXINGTON CATV
LICENSE
Mrs . Smith announced that the Lexington CATV Communications
and Advisory Committee and Cablevision representatives had asked
that tonight ' s scheduled continued hearing be continued to the
Selectmen' s next meeting, October 5 , 1992 at 8 : 00 p.m.
Upon motion duly made and seconded it was voted to continue
the hearing to October 5 , 1992 at 8 : 00 p.m. in the Selectmen' s
Meeting Room.
REPORT ON THE TOWN MANAGER' S ADMINISTRATIVE REVIEW OF THE EMS
OPERATION IN CONNECTION WITH THE DEMPSEY CASE.
Mrs . Smith noted that three weeks have passed since the Town
met to start a process which continues tonight, that of dealing
with the tragic circumstances surrounding the death of Kathleen
Dempsey. She added that a committment had been made at that
meeting to conduct an independent investigation of the circum-
stances surrounding Kathleen Dempsey' s call to the Town. She
announced that the report has been completed, including recommen-
dations on how to proceed in the future . Mrs . Smith asked that
the audience listen and consider carefully the recommendations
that are being made . She then turned the meeting over to Town
Manager Richard White.
Mr. White began by saying that at the Selectmen' s meeting on
August 31 , he outlined a scope and schedule for an administrative
inquiry into the Town' s emergency medical response in connection
with Kathleen Dempsey' s murder on Sunday morning, August 23 . He
added that the Lexington and State Police Departments as well as
the District Attorney' s office continue to work diligently to
bring Kathleen Dempsey' s murderer to justice , and that the Town' s
hearts , thoughts and prayers continue to go out to Kathleen' s
family and friends .
Mr. White noted that the Town' s inability to perform was
tragic , and that the only way to regain or sustain citizen' s
Agenda for the Meeting of September 21 , 1992 3
confidence would be to search for the truth regarding the Town' s
performance and to present it without qualification. In an
attempt to achieve this goal , he had appointed Attorney Ralph D.
Gants of the Boston law firm of Palmer & Dodge to conduct the
administrative inquiry.
He reported that his charge to Mr. Gants was threefold:
1 . To find out what happened that morning;
2 . To propose administrative action, if warranted, based
upon findings of fact ;
3 . To examine the existing operation of the town' s emer-
gency dispatch systems and recommend improvements, if
warranted; and
to submit the report in time for the Board' s meeting this
evening.
Mr. White added that he hoped that the report and the Town' s
efforts in the future would go a long way in convincing Lexington
citizens that the Town intends to build upon its long history of
public service excellence .
Mr. White said that he accepted and endorsed Mr. Gants '
report and that Mr. Gants will present his report tonight. Mr.
White noted that the report provides the Town with a series of
recommendations , and that he has wholeheartedly accepted and
endorsed recommendations 3 through 20 , but that he must refrain
from commenting either positively or negatively on personnel
actions cited in recommendations 1 and 2 since personnel/discip-
linary hearings will be scheduled for the week of October 19 to
consider the personnel recommendations made in this report . He
added that Dispatcher Robishaw and Captain Walton are entitled to
a hearing and an opportunity to present evidence for the Town
Manager to consider before any action is taken or endorsement
made of the personnel section of the report .
Mr. White introduced Mr. Gants who presented his report to
the Board. Mr. Gants noted that he had been given complete
independence to conduct this inquiry, and that he had been given
a mandate to pursue the facts and to declare his findings in a
public report . He said that the report contains 20 recommenda-
tions which focus on 6 general areas where the Town can make
improvements in its emergency response system.
Mr. Gants spoke further on the six areas where improvements
could be made:
1 . The need to respect dispatchers ' crucial role in emergency
response ;
2 . The need to improve training, both of new dispatchers and by
providing ongoing training of dispatchers ;
3 . The need for increased supervision of and communication with
dispatchers ;
4 . The need to establish written procedures for handling
i,,.,,,, emergency calls ;
5 . The need for improved dispatch equipment ; and
6 . The need for improved coordination with New England Tele-
phone Company.
Agenda for the Meeting of September 21 , 1992 4
Mr. Gants added that included in his report were recommenda-
tions for the establishment of a combined police/fire dispatch
center located in the Police Department to be opened as soon as
practicable , whether or not Enhanced 911 has come to Lexington.
In the combined dispatch center, he proposed creation of the
position of a supervisory civilian dispatcher who , apart from his
regular duties, would be responsible for dispatcher training ; the
creation and application of written dispatch procedures ; and once
the new center is established, the requirement that all emergency
calls received should be recorded.
Mr. Gants said that while Dispatcher Robishaw and Captain
Walton must share responsibility for how this particular call for
help was mishandled, there were other elements that helped to
create a climate in the Lexington Fire Department where dispatch-
ers were sometimes "treated as second class citizens" . He added
that there must be better training for both police and fire
personnel relating to this and dispatchers should be used on a
regular basis or not at all . He outlined steps that could be
taken to improve the dispatching process, as well as correcting
attitudes that exist in the Fire Department detrimental to this
process .
Mr. Gants outlined the events of the morning of August 23 ,
1992 as contained in the report, beginning with the call from
Kathleen Dempsey at approximately 5 : 30 a.m. that morning .
Note : The full text of this outline of events and the 20 recom-
mendations for improvements of the Town' s emergency response
system are contained in his "Report of the Administrative Inquiry
Into the Lexington Fire Department' s Delayed Emergency Response
to Kathleen Dempsey' s Call for Assistance" , which is on file in
the Selectmen' s Office.
Mr. Gants concluded by recommending that administrative
proceedings be initiated against Dispatcher Robishaw, and that he
should be dismissed if the findings of fact made following the
administrative hearing mirror those made in his Report . He also
recommended that administrative proceedings be initiated against
Captain Walton and that administrative action in some form should
be taken if the findings of fact made following the administra-
tive hearing mirror those made in his Report .
Mr. Gants again discussed the creation of a combined dis-
patch center, saying it could serve as a model not only for the
State but for the nation and would be a living memorial to the
memory of Kathleen Dempsey.
Mrs . Smith thanked Mr. Gants for his report and announced
that Kathleen Dempsey' s mother, Mrs . Tobin, was present with her
attorney, Mr. John Flood, and that they have asked to make a
statement .
""R Mr. Flood expressed his displeasure over Mrs. Tobin being
required to wait "in distress" until now for him to make a brief
Agenda for the Meeting of September 21 , 1992 5
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statement . He introduced Mrs . Tobin and Kathleen Dempsey ' s two
brothers . He characterized the report as "interesting , thorough
and fair" . He asked that the Town never lose sight of the fact
that a wonderful human being is gone, and noted that the Town of
Lexington can initiate reforms to its dispatch system, but that
this is sadly too late for Kathleen Dempsey and her family.
Mrs . Smith said she was very sorry that Mr. Flood took as a
slight his having to wait to make a statement , on behalf of Mrs .
Tobin and Kathleen Dempsey' s brothers . She added that the Board
was glad the family was here tonight to hear what the Town is
initiating to prevent this tragedy from ever happening again.
She added that the Town of Lexington has not lost sight of the
tragedy that happened to Kathleen Dempsey and her family, and she
wanted to assure them that , as a tribute to her daughter and
their sister, Kathleen Dempsey, the Town will do everything in
its power to prevent this from ever happening again by working
for the improvment of public safety procedures, not only in
Lexington but •throughout the state , and the nation.
Mr. White commented that Mr. Gants had provided a thoughtful
and excellent plan for the future , and that he was committed to
implement the recommendations identified in the report . He added
that he would update the Board periodically on how the implemen-
tation of Attorney Gants ' recommendations is proceeding .
Mr. White anticipated that after an appropriation is ap-
proved by Town Meeting to establish a combined dispatch center,
all recommendations (with the possible exception of the implemen-
tation of Enhanced 911 which the Town does not control ) will be
completed by the summer of 1993 .
Mr. White also said he planned to explore the feasibility
regarding:
1 . Privatization of ambulance service ;
2 . Establishment of a standing engine company within the Fire
Department ;
3 . Separation of the command staff from the firefighter collec-
tive bargaining unit ; and
4 . Creating a consolidated public safety administration.
Mr. White concluded by saying it was his committment to
implement all the recommendations made in the report by Mr.
Gants , and to do everything possible to minimize the likelihood
of this ever happening again.
Mrs. Smith thanked Mr. White and opened the meeting for
questions from the Board and from the audience.
Mr. Dailey noted that the Board had just received the Report
this past Saturday and that he assumed (and was reassured by Mrs .
Smith ) that the Board would have an opportunity to study the
Report and then have further discussions as to how to implement
the recommendations .
Mr. Eddison expressed his deep regrets to the Dempsey family
mom, and commented that he had benefitted from the very professional
response of the Fire Department ' s Dispatchers and EMS when he had
his heart attack two years ago. He felt that this tragedy was an
aberration from the normally excellent service of the Fire
co
Agenda for the Meeting of September 21 , 1992 6
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Department . He added that the Town should move quickly to
implement the recommendations in the Report so that a tragedy
such as this can never happen again.
Mr. White answered a question from the audience as to the
availability of the Report by saying that it was available for
review in the Library, the Town Managers Office , and the Fire
Station, and may be purchased at 20 cents a page in the Town
Manager' s office.
Mr. Marshall concurred with Mr. Eddison' s remarks that a
tragedy had occurred, and also cited personal experience with the
professionalism of the Fire Department. He noted the Board is
also conducting a process of understanding for themselves, and
needs to learn from the report and to change procedures where
necessary.
Nancy Bryant , 33 Wachusett Drive , asked Mr. Gants , who
provided answers, why Mr. Robishaw did not stay on the line;
whether there had been any way to get the Ms. Dempsey' s address
from New England Telephone; and if there was any procedure for
review when shifts change in the Fire Department .
Mr. Salvatore Abbedessa, 131 Woburn Street, asked why there
were part time dispatchers. Mr. White noted there were four full
time dispatchers , who were unavailable for that shift .
rum CONSENT AGENDA
ONE DAY LIQUOR LICENSES
Upon motion duly made and seconded, it was voted to approve
One Day Liquor Licenses requested by the Lexington Knights of
Columbus for the following dates: 9/25 , 10/2 , 10/9 , 10/16 ,
10/23 , and 10/30 , 1992 .
Upon motion duly made and seconded, it was voted to approve
One Day Liquor Licenses requested by the Lexington Elks for the
following dates : 9/26 , 10/3 , 10/10 , and 10/17 , 1992 .
COMMITTMENTS
Upon motion duly made and seconded, it was voted to approve
committment of the following charges:
Committment of Water Charges - August 1992 $323 . 72
( final bills)
Committment of Sewer Charges - August 1992 $473 . 65
( final bills )
Committment of Water Charges - August 1992 $450 . 52
( final bills )
Committment of Sewer Charges - August 1992 $605 . 04
( final bills )
Committment of Water Charges - Sept . 1992 $109 , 525 .00
( cycle 9 bills )
Committment of Sewer Charges - Sept . 1992 $1 , 500 . 00
( serv. rental Hanscom 3rd & 4th qtrs )
Committment of Water Charges - Sept . 8 , 1992 $880 . 58
( final bills)
Committment of Sewer Charges - Sept . 8 , 1992 $1 , 288 . 27
( final bills )
1 s{J
Ay
Agenda for the Meeting of September 21 , 1992 7
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MINUTES
Upon motion duly made and seconded, it was voted 3-0-2 (Mr.
Marshall and Mr. Eddison abstained as they had not attended the
meeting ) to approve the minutes for the meeting of August 24 ,
1992 , as written.
Upon motion duly made and seconded, it was voted 4-0-1 (Mr.
Eddison abstained as he had not attended the meeting ) to approve
the minutes for the meeting of August 31 1992 , as written.
Upon motion duly made and seconded, it was voted 3-0-2 ( Mr.
Marshall and Mr. Eddison abstained as they had not attended the
executive session) to approve the Executive Session minutes for
August 24 , 1992 , as written.
APPOINTMENT TO THE FAIR HOUSING COMMITTEE
Upon motion duly made and seconded it was voted to approve
the appointment of Nichole Herrmann to serve on the Fair Housing
Committee , for a term to expire September 30 , 1993 .
APPOINTMENTS TO THE MINUTEMAN COMMUTER BIKEWAY IMPLEMENTATION
COMMITTEE
Mr. Eddison proposed four new members for the Bikeway
Committee . He said that the work of the committee had increased
and there was a need for an expanded Committee to reorganize the
Pont work, revise the charge, and address the many new issues that
have arisen in connection with the pending completion of the
Bikeway construction and the unanticipated and heavy use of the
facility in its half completed state.
Upon motion duly made and seconded, it was voted to approve
the appointments of Thomas Fortmann, Marita Hartshorn, Robert
Sawyer and Sandra Shaw, nominated by the Recreation Committee as
its ex-officio representative on the Committee .
RATIFY VOTES TAKEN BY TELEPHONE POLL
Upon motion duly made and seconded, it was voted to ratify
the votes taken by telephone approving the following:
One Day Liquor License -- Lex. Knights of Columbus for
9/18/92 ,
One Day Liquor License -- Lex. Elks #2204 for 9/19/92 , and
Proclamation -- "National Adult Day Care Center Week" .
FIVE YEAR FORECAST
Mr. White presented five year forecasts for 1994 through
1998 for the Board' s review. One forecast anticipated spending
equivalent to past history; the other assumed an arbitrary 3%
cap. He noted this information may be of value to the Board in
providing a longer perspective as it begins work on next year' s
budget .
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Agenda for the Meeting of September 21 , 1992 8
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APPOINTMENT OF ACTING TOWN MANAGER
Mr. White reported that he will be out of Town from Septem-
ber 24 , until October 11 , 1992 .
Upon motion duly made and seconded, it was voted to approve
the appointment of Comptroller John Ryan to serve as Acting Town
Manager in Mr. White ' s absence .
EXECUTIVE SESSION
Upon motion duly made and seconded, it was voted 5 - 0 by
roll call vote : Mrs. Smith, Mr. Eddison, Mr. Marshall , Mr.
Dailey and Mr. McSweeney, to go into executive session for
discussion of matters of litigation, the disclosure of which
might adversely affect the interests of the town, with no intent
to resume open session.
Upon motion duly made and seconded, it was voted to adjourn
at 10 : 33 p.m.
A true record, Attest
atjA0
Sara I . Peters
Executive Clerk