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Lexington Police
Department
Subject: Missing Person
Policy Number:
42J Accreditation Standards:
Reference: 41.2.5; 41.2.6 Effective Date:
2/26/13
New
Revised
Revision
Dates:
1/24/19
By Order of: Mark J. Corr, Chief of Police
The Municipal Police Institute, Inc. (MPI) is a private, nonprofit charitable affiliate of the
Massachusetts Chiefs of Police Association. MPI provides training and model policies and
procedures for police agencies. This policy is an edited version of MPI Policy 2.08, “Missing
Persons.”
GENERAL CONSIDERATIONS AND GUIDELINES
A missing person is one who is absent with no apparent reason or under circumstances
that may indicate involuntary disappearance. It should be remembered that missing
persons are not fugitives and often have voluntarily left home for personal reasons, of
which the person making the report may be reluctant to inform the police. Despite
limited resources and the fact that many of these reports may be unfounded or
unnecessary, the Department cannot ignore such reports and must be prepared to
respond to all missing persons reports.
It is the policy of the Lexington Police Department to:
Ensure that reports of missing persons are promptly recorded, assessed, and
investigated.
Ensure that response to calls for missing children shall be given a priority, and
great care shall be exercised in investigating any missing child case, as all
missing children must be considered at risk until circumstance prove otherwise.
[41.2.6(a)]
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PROCEDURES
A. Definitions
AMBER Alert: (America’s Missing: Broadcast Emergency Response) – A
voluntary, cooperative effort involving the Massachusetts Chiefs of Police
Association, State Police, MEMA, and local broadcasters. Radio, cable and
television stations statewide will receive a child abduction alert message and
may broadcast it every thirty minutes for up to four hours to solicit the public’s
assistance in recovering an abducted child and quickly apprehending the
suspect.
B. Missing Persons, Initial Response
1. Call Taker [41.2.6(e)]
a. When a call is received regarding a missing person complaint, the
call taker shall create a journal note and screen the incident for an
appropriate initial police response.
b. The dispatcher shall immediately ascertain:
i. The age of the person;
ii. Circumstance under which [s]he was discovered missing;
(a) Missing from home;
(b) Missing from a public place;
(c) Missing for several days;
(d) Runaway; or
(e) Overdue.
iii. Endangerment concerns (medical condition, handicap,
clothing, abduction).
c. If the call is a report of a missing child or any person considered
to be in immediate danger, the call shall be considered high
priority and the dispatcher shall:
i. Immediately dispatch a minimum of two patrol officers to
the scene (if a second patrol is available);
ii. Notify the Commanding Officer; [41.2.6(b)]
iii Notify the Road Supervisor and Detective Commander, if
available.
iv. Notify the Lexington Fire Department. If not otherwise
assigned, the LFD staff and vehicles will deploy to assist
with a search area.
d. For all other missing person calls, the dispatcher shall dispatch an
officer to take a report and begin a preliminary investigation.
e. Officers should patrol local locations where the missing person
may be located, if circumstances permit.
f. The dispatcher shall obtain other pertinent information, if possible,
to relay to responding officers to aid them.
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2. Preliminary Investigation [41.2.5(a)]
a. An officer shall be assigned to assess the situation and conduct a
preliminary investigation.
b. As much of the following information as possible should be obtained
about the missing person:
(a) Name;
(b) Age;
(c) Gender;
(d) Physical description;
(e) Clothing description;
(f) Details of any known mental, emotional or physical impairment
and any medications. If medications are required, include type,
frequency and last administration should be ascertained, if
possible;
(g) Time and place at which the person was last seen;
(h) Names and relationships of anyone who may be with the
person;
(i) Any likely destination;
(j) The name and address of the person making the report and
his/her relationship with the missing person;
(k) The extent of any search already performed by the caller or
other parties, including a list of friends, coworkers, and
associates who have been contacted and a list of any who
have not been reached;
(l) Whether the person has ever been reported missing on
previous occasions;
(m) Other information that may be useful in locating the person
(for example, particular habits or personal interests, places
frequented, location of out-of-town relatives or friends, etc.)
and determining whether the person is a potential victim of foul
play;
(n) Whether the person is drug dependent (prescribed medication,
or user's habit); and
(o) The reason for any delay in reporting the person missing.
c. Appropriate steps shall be taken if the missing person is considered
to be “at risk,” including juveniles, the elderly, the mentally impaired
or the suicidal. Further information is available in Special
Considerations in this policy.
3. Dissemination of Missing Person Information [41.2.5(b)]
a. CJIS Entry: The dispatcher shall enter the missing person into the
CJIS Missing Persons database. If appropriate, an administrative
message may also be sent regarding the missing person.
[41.2.5(c)]
i. Missing Person Under 18: Immediately upon notification of
the incident by the reporting party, even if a written report
has not yet been completed.i
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ii. Missing Person 18 or Older: Immediately once a missing
person report has been completed and signed by the
reporting party.
b. The dispatcher shall broadcast to all personnel on duty all
information necessary for the recognition and identification of the
missing person.
c. If appropriate, the dispatcher may broadcast the missing person
information to other government departments (highway and water
departments, etc.) and other police agencies (neighboring police,
State Police).
4. Criteria for entering a Missing Person
a. Any age: A missing persons record may be entered for any age
using one of the following:
i. Disability: A person who is missing under proven
physical/mental disability or is senile, thereby subjecting
him/her self to immediate personal danger;
ii. Endangered: A person who is missing under circumstances
indicating that his/her physical safety may be in danger;
iii. Involuntary: A person who is missing under circumstances
indicating that the disappearance may not have been
voluntary (abduction, kidnapping); or
iv. Catastrophe Victim: A person missing after a catastrophe
(storm, plane crash, etc.).
b. Juveniles:
i. Juvenile: A person who is not emancipated and does not
meet any other criteria.
ii. Juvenile Abduction: A person under the age of 18, and
there is a reasonable indication or suspicion that the child
has been abducted.
iii. Juvenile Foul Play: A person under the age of 18 who is
missing under circumstances suggesting foul play or threat
to life.
C. Missing Children, Initial Response
1. The initial response to missing children complaints shall include the
procedures outlined in the previous section, and in addition, the following
procedures as well.
2. First Arriving Officer [41.2.6(e)]
a. The officer taking the report for the preliminary investigation shall
quickly evaluate the situation, and conduct an immediate hasty
search of the area where the child was last seen (including the
home).
b. The officer shall notify the supervisor if the circumstances appear
to meet the criteria for an AMBER Alert.
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c. The reporting officer shall obtain the following mandatory
information for entry into CJIS: [41.2.6(c)]
i. Date of birth;
ii. Date of emancipation (age 18);
iii. Date of last contact;
iv. Eye color;
v. Hair color;
vi. Height;
vii. Name;
viii. Race;
ix. Sex; and
x. Weight.
d. The officer shall determine other relevant information, such as:
i. Whether the child’s absence is a significant deviation from
established patterns of behavior and cannot be explained;
ii. Whether the child may be with adults, including parents or
other relatives, who may endanger the welfare of the child;
and
iii. The name of the school the child attends and, if relevant,
the name of the person who was supposed to pick up the
child.
3. Additional Officer
a. If a young child is reported to be immediately missing, the second
(and subsequent, if necessary) officer will conduct an immediate
search of the area in which the child was last seen, to include the
child’s home and the curtilage of the home. Children, though
missing, are often discovered to be hiding or sleeping.
NOTE: In order to enter private property in search of a missing
person, ordinarily a search warrant is required. However, in a true
emergency situation, there is no need for a warrant to enter
premises where the officer has reason to believe the missing
person maybe located.ii
b. If the child is reported missing from a public area, such as a store
or mall, additional resources must be brought to bear quickly.
Such resources may include:
i. Additional police;
ii. Store employees;
iii. Private security; and
iv. Other government employees.
c. If the child is missing in a rural area, conduct a hasty search. See
Search and Rescue, which is discussed in Department policy
46B-Special Operations.
d. A permanent record should be made of what activity is undertaken
to locate the child.
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4. “Amber” Alert [41.2.6(d)]
a. Criteria for Alert: The AMBER alert system may be activated
providing:
i. The child is age 17 or younger;
ii. The police believe the child is in danger of serious bodily
harm or death; and
iii. There is enough descriptive information about the child,
abductor, and/or the suspect’s vehicle to believe the
immediate broadcast alert will help.
b. An AMBER alert is not appropriate in cases where:
i. No foul play is suspected;
ii. The child is a runaway;
iii. The child is missing as a result of a custodial dispute and
the child is not considered to be at risk of bodily harm or
death; or
iv. An adult is missing.
c. A supervisor may authorize a request for an AMBER alert. [41.2.6(f)]
i. An AMBER Alert activation request form should be completed
prior to making such request. A current photo of the child,
suspect, and/or suspect vehicle, should be provided if
available, preferably in electronic format.
ii. The AMBER alert activation form is located on the G: Drive
under forms & documents.
iii. The request shall be reviewed by a supervisor to ensure that, in
the supervisor’s opinion, the criteria for such an activation request
have been met and that such an activation is appropriate.
iv. The Chief of Police, or his designee, shall be notified immediately
of an AMBER alert.
v. The request shall be made either:
(a) Orally by telephone by calling the State Police
Communications Section 508-820-2121; or
(b) By faxing an AMBER Alert activation request, 508-820-
2150.
vi. The request will be screened by a State Police AMBER Alert
Activation Officer. The supervisor shall be prepared to confirm the
information with the State Police AMBER Alert Activation Officer.
d. Termination: The State Police Communication Section shall be
notified immediately in the event that the child is located, or if the
circumstances no longer meet the activation criteria.
D. Follow-Up Investigation [41.2.5(e)] [41.2.6(f)]
1. Detective Bureau
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a. The Detective assisting in the investigation should interview the
person who reported the person missing to verify information
already available and to obtain further facts, which may be helpful
to the investigation.
b. Where appropriate, police records should be consulted for any
further information about the missing person.
2. Additional Materials
a. The Detective shall request written authorization for the release of
medical and dental records. iii
b. The release form for dental records is located on the G: Drive
under forms & documents.
c. The Detective may request additional materials for investigative
purposes, as appropriate:
i. Photographs of the victim for disbursal to police patrols, the
media, and other organizations supporting the search or
investigation;
ii. A DNA kit (if available) or a toothbrush, brush, or other
source of cells for DNA testing; and
iii. A copy of the missing person's fingerprints, if available.
3. Notifications, Generally
a. The District Attorney's office (CPAC) may be notified.
b. The Massachusetts Missing Persons Clearing House should be
notified: Commonwealth Fusion Center, 124 Acton Street,
Maynard, MA, 01754, Voice (978) 451-3700, FAX: (978) 451-
3707.
c. In cases of apparent stranger abductions, the FBI field office should
be contacted at:
One Center Plaza, Suite 600
Boston, MA 02108
Phone: (617) 742-5533
Fax: (617) 223-6327
E-mail: Boston@ic.fbi.gov
4. Missing Children Notifications
a. The School Resource Officer should also be made aware of the
situation.
b. MANDATORY: The last known elementary or secondary school
where the child was enrolled shall be notified in accordance with
Massachusetts law.iv
i. Such schools are required to mark the records of missing
children and report any requests for such records to police.
ii. Upon finding the child, the school shall be notified in order
to remove “lost child” markings.
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c. National Center for Missing and Exploited Children HOTLINE:
Report missing children, 1-800-THE-LOST (1-800-843-5678).
5. MEDIA NOTIFICATION: Notification of the general public through any of
the news media can be valuable in locating a missing person.
a. A decision to use the media shall be made after approval by the
Chief of Police and consultation with the family of the missing
person.
b. Considerations should be made for “at risk” missing persons.
6. Contact with Reporting Party: Detectives and or officers assigned to a
missing person case should maintain contact with the family members
and/or the reporting party. A follow-up report shall be filed within ten (10)
days of the filing of the missing person report, with additional reports on
the status of the investigation filed at least every month for as long as the
case remains open.
E. Special Considerations
1. Voluntarily Missing (Run Away) Juveniles
a. A voluntarily missing case investigation focuses on the family,
friends, school, and lifestyle of the missing juvenile.
b. In determining whether a juvenile is voluntarily missing, officers
should consider whether the juvenile took any items to which [s]he
has a particular sentimental attachment.
c. Other units in the Department and nearby jurisdictions should be
informed of the case and provided with pictures of the missing
juvenile.
d. The officer should instruct the parent, legal guardian or custodian
to apply for an application for a Child Requiring Assistance
outlined in M.G.L. Chapter 119 § 21 from the juvenile court as
soon as possible to aid in the recovery of the juvenile.
e. Any indication of neglect or abuse in the family should be
considered, and upon recovery of the missing juvenile,
appropriate follow-up action shall be taken by the investigating
officer where appropriate, including filing a neglect and abuse
report with the Department of Social Services.v
2. Parental Kidnapping
a. A non-custodial parental kidnapping case requires a thorough
investigation, as the abducting parent is in violation of the law, and
the juvenile abducted by a parent may be in serious danger.vi The
investigation focuses on the abductor parent, his/her friends and
relatives, and on the needs of the juvenile for public care.
b. A thorough check of bank records, employment, labor unions,
credit bureaus, and any other governmental agencies should be
made in an attempt to locate the abductor.
i. Child Support Enforcement, Massachusetts Department of
Revenue: 1-800-332-2733
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ii. Federal Parent Locator Service: (202) 260-7855 FAX: (202)
401-5647
c. If friends or relatives are thought to be in contact with the abductor
through the mail, the postal inspector's office may be asked to
place a "cover" on that individual's mail.
d. When sufficient supporting data is provided, criminal charges
should be filed against the abductor parent and an arrest warrant
obtained.
i. The Middlesex District Attorney's office should be notified
in noncustodial parental kidnapping cases to expedite court
procedures.
ii. In certain cases, the Middlesex District Attorney's office may
seek a Federal Unlawful Flight to Avoid Prosecution
Warrant through the United States Attorney's office.
3. Stranger Abduction of Juveniles
a. Stranger abduction cases require that the juvenile be considered
in extreme danger and, therefore, every available resource of the
Department shall be utilized to find the juvenile and ensure his/her
safety.
b. A command post should be set up away from the juvenile’s home.
An officer should be stationed at the house to maintain
communication between the command post and the parents.
c. The District Attorney's office and State Police Missing Persons
Unit should be notified in all stranger abduction cases. The FBI
should also be informed of the abduction.
4. Juveniles Missing for Unknown Reasons: Juveniles missing for unknown
reasons shall be investigated aggressively.
5. Alzheimer’s Disease, Dementia, Autism Spectrum Disorders (ASD)
[41.2.5(f)]
a. When a person with Alzheimer’s, dementia or ASD is reported
missing, an investigation shall be initiated immediately, as such
persons are considered at significant risk.
b. Alzheimer’s and Dementia: The officer taking the missing person
report or dispatcher shall consider telephoning Safe Return at 1-
800-572-1122. Safe Return is a national Alzheimer registry
available to law enforcement to help resolve lost elder cases. The
Alzheimer’s Association operates Safe Return twenty-four hours
per day. It will issue a Fax Alert to area police departments,
hospitals, shelters and elder service agencies and will follow up
with the missing person’s caregivers. If safe return services are
used, the investigating officer or Dispatcher shall notify Safe
Return when the person is located.
c. A supervisor will immediately set up a command post in the area
where the person has gone missing. Available resources shall be
used to search the immediate and surrounding areas.
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d. The supervisor on scene should consider the probability that a
search, in these cases, may take many hours. Mutual aid, incident
command and related protocols should be implemented.
F. Recovery of Missing Person [41.2.6(f)]
1. Reported Missing and recovered in the Jurisdiction of this Department
a. Whenever a missing person is located, officers shall ensure that
medical attention is provided, if required.
b. If the recovered person was reported missing to this Department,
the Commanding Officer shall ensure:
i. Notification to all of the agencies involved in the recovery
effort, may include:
(a) Law Enforcement agencies;
(b) AMBER Alert 508-820-2121, (FAX) 508-820-2150;
(c) The last elementary school attended;
(d) National Center for Missing and Exploited Children 1-
800-THE-LOST (1-800-843-5678);
(e) Missing Persons Clearing House (Fusion Center) Voice
(978) 451-3700, FAX: (978) 451-3707; and
(f) Safe Return (Alzheimer’s) 1-800-572-1122.
ii. The removal of the information from CJIS; [41.2.5(c)]
iii. That the investigating officer is notified that the missing
person has been located.
c. When an adult missing person is located, the party originating the
report shall be notified of the status of the missing person.
[41.2.5(d)]
d. When a missing juvenile is found, the parent or legal guardian shall
be notified of the juvenile’s location so that the parent or guardian
may retrieve the juvenile. If the parent or guardian is unable to do
so, the Department of Children and Families (DCF) shall be
notified in an effort to provide temporary custody for the child.
e. All missing persons, when found, shall be questioned as to their
whereabouts and activities.
f. Officers should determine whether the missing person was the
victim of any crime during the period of absence. Eliciting a full
account of the missing person's whereabouts is essential to future
corroboration of the missing person's story.
g. Officers locating a missing person shall file a report detailing the
circumstances surrounding the finding of the person, and note any
particular difficulties encountered (for example, reluctance or
refusal to return home), as this may signal neglect or abuse in the
family. If there is any indication of neglect or abuse of a child, a
report should be filed with the Department of Social Services.vii
Any other appropriate follow-up action, including the filing of
criminal charges, should be taken.
h. If a missing person is found dead, see the Department policy 42K-
Dead Bodies for further information.
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2. Reported missing in this Jurisdiction and Recovered in Outside Jurisdiction
a. Upon notification that a missing person has been found outside
the Department’s jurisdiction, the Commanding Officer shall
ensure:
i. Notification to all of the agencies previously notified or
involved;
ii. The removal of the information from NCIC [41.2.5(c)]
iii. Notification to the investigating officer that the missing
person has been located.
b. The investigating officer shall notify the party originating the report.
c. The investigating officer shall file a report detailing the conclusion
of the missing person’s investigation in accordance with
departmental procedures.
3. Reported Missing Outside of this Jurisdiction and Recovered in this
Jurisdiction
a. The jurisdiction shall be notified of the recovery, circumstances,
and condition of the recovered missing person.
b. The supervisor will ensure that any needed or requested
investigative assistance is provided.
c. The Department shall assist in arranging accommodations or
contact DCF in the event that the person is a juvenile.
d. Children: Transportation and Accommodations: The National
Center for Missing & Exploited Children's (NCMEC) Hotline
coordinates a program to assist families in the reunification
process by arranging for transportation and lodging for families
who cannot afford these costs when picking up their missing child
once found: 1-800-THE-LOST (1-800-843-5678).
4. Child Abandonment [41.2.6]
a. Abandonment of children under the age of 10 (M.G.L 119: section
39)
In cases where children have been reported to be, or appear to
be abandoned, and an officer has reason to believe that such child
is abandoned, the following procedure applies:
i. Take the child into custody.
ii. Provide any medical assistance.
iii. Interview the child in an attempt to determine:
(a) The identity of the caretaker(s);
(b) Relatives in the immediate area; and
(c) Circumstance of the abandonment.
iv. Notify the Department of Children and Families to transfer
custody.
v. Conduct an appropriate investigation to:
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(a) Locate the parent, guardian, or caretaker;
(b) Determine the circumstance of the abandonment; and
(c) Identify any criminal violations.
b. Abandonment of infants 7 days old or younger (M.G.L. 119:
section 39 ½) “Safe Haven Law”
The statute allows a parent or guardian to legally abandon a
newborn infant 7 days old or younger to any designated facility
including hospitals, manned fire stations, or police stations. This
voluntary abandonment alone shall not constitute either abuse or
neglect or violation of any criminal statute, if child abuse or neglect
is suspected, then officers shall follow the guidelines set forth in
Department policy 42R-Child Abuse
If an infant is abandoned at the Lexington Police Department the
following procedures apply:
i. Immediately notify the Commanding Officer on duty
ii. Contact Lexington Fire Department paramedics for
immediate evaluation and transport to hospital, provide
emergency medical care if necessary until paramedics
arrival.
iii. Notify the Department of Children and Families
iv. If a parent/guardian is on site, every effort shall be made to
obtain:
(a) the name of the infant
(b) the name and address of parent leaving the infant
(c) the location of the infant’s birthplace
(d) information relative to the newborn infant’s medical
history and his/her biological family medical history
(e) any other information that might assist DCF or court in
current/future determinations of the best interests of the
child, including whether the parent or guardian plans on
returning to seek custody of the child
**The parent/guardian shall be encouraged to provide the
information but are not required by law** 5. Recovered Unidentified Person
a. Follow the procedures cited above.
b. Obtain information for entry into the CJIS Unidentified Persons File.
Obtain appropriate data for the following mandatory data fields:
i. Body parts status (if deceased);
ii. X-Rays available;
iii. Manner and cause of death;
iv. Date body found;
v. Estimated year of birth;
vi. Eye color;
vii. Footprints available (mandatory in certain cases);
viii. Fingerprint classification (mandatory in certain cases);
ix. Hair color;
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x. Height;
xi. Race;
xii. Sex; and
xiii. Weight.
c. Complete instructions for CJIS entry are available in the CJIS
User’s Manual, Part 10, and Unidentified Persons File.
d. Contact the National Center for Missing and Exploited Children: 1-
800-THE-LOST (1-800-843-5678).
e. The Massachusetts Missing Persons Clearing House should be
notified: Commonwealth Fusion Center, Voice (978) 451-3700,
FAX: (978) 451-3707.
i M.G.L. c. 22A, §4.
iiCom. v. Bates, 28 Mass. App. Ct. 217, 548 N.E.2d 889 (1990).
iiiM.G.L. c. 22A, §6.
iv M.G.L. c. 22A, §9.
vM.G.L. c. 119, §51A.
viM.G.L. c. 265, §26A.
viiM.G.L. c. 119, §51A.