HomeMy WebLinkAbout2003-09-30-UTIL-rpt.pdf DTE 03-87
DTE 03-87 - September 30, 2003 Public Hearing
Violation by the utilities of MGL Chapter 164 , Section 34B
regarding removal of double poles within 90 days
My name is Patrick Mehr, I reside at 31 Woodcliffe Road in Lexington
I am an elected Town Meeting Member representing Precinct 3 in
Lexington, and a member of the Electric Utility Ad-hoc Committee
("Committee") established by the Lexington Board of Selectmen in
February 2002 to address issues around electricity distribution in
Town, including double poles Our Committee has worked hard over the
past 18 months to get the utilities to comply with the statute, and I
will summarize our efforts
The bad news is that the pole owners (NStar and Verizon, with Verizon
responsible to install new poles and remove old ones in Lexington, as
per agreement between the two utilities) are still in widespread
violation of the statute There are currently between 250-400 double
poles along our streets, a large number of which have been there for
far longer than the 90 days allowed, sometimes for several years
The good news is that our Committee has now identified three root
causes of non-compliance with the statute
(1) The utilities have so far not focused on this problem,
because they have no incentive to do so, except perhaps the risk of
bad publicity
(2) Verizon and NStar have not paid sufficient attention to
their responsibility as pole co-owners to manage the transfers of
wires and equipment by the various pole users (in Lexington, in
addition to Verizon and NStar, the major users are RCN, Comcast, and
on about 25-30% of poles, the Lexington Fire Department)
(3) Verizon and NStar have not assigned sufficient resources
(management staff and field crews) to attain compliance with MGL
Chapter 164, Section 34B
Our Committee welcomes this opportunity to share our experience with
this frustrating problem and urges the Department to propose
enforcement measures to the Legislature, without which we do not
expect the utilities to ever comply with the statute Our Committee
will describe in the technical session the enforcement measures we
recommend We believe enforcement should be local and accompanied by
fines, the amount of which must increase the longer each violation
continues Additionally, the powers Towns and Cities already have to
remove unused poles from public rights-of-way (MGL Chapter 86,
1
DTE 03-87
Section 7) must be clarified to limit municipalities ' financial
risks, a prerequisite for such powers to be practically used
Double poles are a visual eye sore
Attachment 1 illustrates the negative impact of double poles on how
public spaces look For example, a double pole can be found right
across the main entrance to the National Heritage Museum
Being "the birthplace of the American Revolution", Lexington welcomes
many visitors from the US and abroad in its town center, which has
substantial historic significance Yet, two poles that collapsed
across the street from the Lexington Town Hall in the center of Town
in July 2002 (making front page of the Lexington Minuteman see
attachment 2) are still double poles 15 months later !
Lexington residents are upset at the negative visual impact of the
many double poles across Town (attachment 3) , especially because the
excessive number of double poles results from the continued and
widespread violation by the utilities of the existing statute It is
difficult to explain to citizens that utilities (NStar and Verizon)
are allowed to violate State law without consequences It is even
more difficult for citizens to understand why the Town continues to
grant requests for new pole locations to the very utilities that
violate the law
Efforts of our Committee nothing seems to work
Based on a partial survey of Lexington streets completed in August
2001, we estimated there were at that time about 238 double poles in
Town Lexington has a total of 159 5 miles of streets, of which 18 1
miles have underground utility infrastructure, mainly in the center
of Town and in recent commercial and residential developments There
are approximately 6, 400 utility poles along the 141 4 miles of
streets with overhead utility infrastructure
During the March-September 2002 period, our Committee met 7 times
with Verizon, NStar and the other owners of wires and equipment on
the poles (RCN, AT&T Broadband [now Comcast] , Lexington Fire
Department) Verizon and Nstar stated that transfers of wires and
equipment must be performed in order, from the top of each double
pole (Nstar) to the bottom (Verizon) This requires either that the
pole owners coordinate the process by notifying each user of the
specific double poles on which they must next transfer their wires
and equipment, or that the pole owners find a way for one crew (or a
subcontractor) to perform all transfers of wires and equipment at one
time on each double pole
2
DTE 03-87
Following is a summary of what those 7 meetings accomplished
March 14, 2002 initial meeting; no progress as only Verizon had
been invited, on the wrong assumption that as "owner" of poles in
Lexington, Verizon can manage the double poles issue
March 22, 2002 initial meeting with all actors; agreement that
NStar' s database will be the focal point for managing who must
transfer wires next at each double pole
April 11, 2002 new NStar database presented (includes 254 double
poles in Lexington, but with many inaccuracies when compared with the
list of 226 double poles identified by our Committee; Lexington Fire
Department to receive real time access to the database
June 25, 2002 Robert Reid, a Lexington citizen, volunteered to
survey all streets and found 308 double poles in Lexington, which
NStar will enter into its database (see attachment 4) ; information in
NStar database about who must next transfer wires is inaccurate;
since April 2001, our Committee has seen only 26 double poles
resolved
July 16, 2002 double poles surveyed by Robert Reid are in NStar
database (399 records; still has duplicates and other problems) ;
order in which wires must be transferred on each double pole is
unknown; Verizon will conduct a field survey to determine that order
August 14, 2002 NStar database has 441 double poles with the
order in which wires must be transferred (following Verizon field
survey) , but still many duplicates and other problems; Verizon to
announce at next meeting how many double poles were resolved in past
month
September 17, 2002 NStar database has 397 double poles (including
30 new ones to be entered in database) ; Verizon could not report how
many double poles were resolved in past month; issue is no longer the
database, but management attention and availability of crews
Through those meetings, our Committee (i) helped Verizon and NStar
fine-tune the format of their online database of double poles (see
attachment 5) , (ii) highlighted the critical need for ongoing and
accurate updates of that database (without which numerous physical
surveys of our streets will become necessary, creating additional
costs for the utilities) , which in turn necessitates discipline in
how crews from the pole owners and tenants report each completed
transfer of wires
3
DTE 03-87
The meetings were discontinued when it became clear that Verizon and
NStar were not putting enough emphasis on the double pole issue to
keep the database up-to-date and to provide, as pole owners, the
necessary leadership and coordination to the other entities involved
regarding who must next transfer its wires on each specific double
pole As an example, real-time access to the database was provided to
the Lexington Fire Department until approximately November 2002 when
the database was transferred from NStar to Verizon Since November
2002, such access has no longer been available to the Lexington Fire
Department Even though the Lexington Fire Department signed the
paperwork required by Verizon to reinstate its online access to
Verizon' s database approximately 2 months ago, such access to the
database not yet been provided by Verizon We do not know whether RCN
and Comcast currently have access to the Verizon database of double
poles
Leo McSweeney, Chairman of the Lexington Board of Selectman, wrote to
Verizon and NStar on October 29, 2002 asking for a plan to eliminate
double poles in Lexington (attachment 6)
Verizon answered on January 15, 2003 (attachment 7) promising that
"Verizon will have a crew in Lexington two to three days a week
solely dedicated to the removal mf double poles It is our estimate
that this effort will result in the elimination of 20 double poles
per month I will provide a list of removals to you every two weeks
and an overall update in three months, as you asked "
Leo McSweeney answered Verizon on March 12, 2003 (attachment 8)
indicating that Lexington expects a net reduction of 20 poles per
month (after counting the newly created double poles) , leading to a
resolution of the double poles problem by the summer of 2004
Since Verizon failed to provide lists of removals of double poles
every 2 weeks and the overall update promised in its January 15, 2003
letter, Leo McSweeney sent another letter to Verizon on September 19
2003 (attachment 9) asking Verizon to provide a full status report on
double poles to the Board of Selectmen and notifying Verizon that
the Town will consider such options as compliance requirements
[with MGL Chapter 164, Section 34B] in the grant of locations and
filing of a formal complaint before the Department of
Telecommunications and Energy"
Most recently, Verizon and NStar have indicated that 142 double poles
were removed between February-September 2003, or an average of 17
double poles per month The utilities have still not indicated how
many new double poles have been created during the same time period,
making it impossible for our Committee to determine whether any
progress has been achieved at all towards a net reduction in the
number of double poles in Lexington (estimated by Verizon' s database
4
DTE 03-87
to now number 250, but our Committee does not know whether the
accuracy of the database is now acceptable, making this figure
suspect; our Committee had identified more than 400 double poles a
year ago)
We note that DTE, in Chairman Connelly' s January 9, 2002 letter to
Verizon and Nstar (attachment 10) , stated that "the Department is
working with the Town of Brookline and the utilities [ ] Once the
Department has extracted the lessons from its Brookline
investigation, we [ ] will, at some point in 2002, issue, as need
be, directives on reform of existing practices " We are not aware
that DTE has issued any such directives, perhaps because working with
the utilities in Brookline has been just as difficult for DTE as it
has been for our Committee to work with Verizon and Nstar in
Lexington
except perhaps bad publicity
It is interesting to note that when faced with bad publicity or
threatened with the prospect of bad publicity, the utilities appear
capable to remove a specific double pole very quickly, within one
week Mr Weiss, at the suggestion of our Committee, emailed to
Verizon the draft of his letter to the Editor of the Lexington
Minuteman prior to publication and saw "his" double pole removed
within days (attachment 11) Similarly, within days of publication of
Mr and Mrs Weaver' s letter in the Lexington Minuteman, "their"
double pole was gone Finally, our Committee knows of a third example
where Verizon removed a double pole to avoid impending negative
publicity
These three instances indicate that the utilities can promptly remove
double poles when they want to do so
Conclusion
Notwithstanding our Committee ' s extensive efforts, the utilities are
still in widespread violation of State law, yet they can resolve
individual double pole situations quickly
We believe that enforcement measures for MGL Chapter 164, Section 34B
must be enacted, so that the utilities have an incentive to resolve
the double poles problem, and to comply with State law We will
propose such enforcement measures in the technical session
5