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1A6 7 SELECTMEN'S MEETING t - October 4, 1982 A regular meeting of the Board of Selectmen was held in the Selectmen's Meeting Room, Town office Building, on Monday, October 4, 1982 at 7:30 P.M. Chairman Busa, Mrs. Battin, Mr. Politi, Mr. Sacco; Mr. Hutchinson, Town Mana- ger and Miss Casey, Executive Clerk were present. The Chairman convened the meeting with Vice- President William Hen- Adams- chy, John Castro, Director of Construction and Development, and.Stephen Russell Pollack, Manager of the Lexington operations, of Adams-Russell.-Cable- CATV vision Co, The meeting was called as a result of citizen complaints re- garding the installation and service of the company. It was also brought out by one customer that salesmen had no identification as such. As a result of the meeting with the Board and dissatisfied customers, the company has agreed to refund deposits should a customer decide to cancel. This will be accomplished-either by writing or going to the of- fice with such a request. Mr. Henchy thanked the Board for the opportunity to hear the com- plaints and pointed out that the office staff is making an intensive ef- fort to eliminate missed appointments and improper connections but will tighten - up procedures in -the office. .--.He pointed out that the complexity of the connections in a number of homes in Lexington was not anticipated and the installations were - taking longer than is the norm in other commu -. pities. The salesmen will have proper identification and the Police De- partment will be notified of.the names of all salesmen. The salesmen will also explain the options fully and will leave literature indicating rates should the prospective customer wish to have time to consider before sub- scribing. Mr. Pollack informed the Board,-that he had supplied the -news- paper with a.eomplete list of every available and the'correspond- ing prices. Full credit will be given to customers who had only wanted the basic service but had subscribed for other options. Mr. Henchy stated that 2500 rate cards showing the basic rate, the a la cartes, and the packages will be mailed out advising the customers to determine what they want and if they feel that they have been oversold, they should-.contact the Adams - Russell office for a refund, The Board thanked the Adams - Russell representatives for appearing and cooperating so fully and they retired from the meeting. Upon motion duly made and seconded, it was voted to approve the re- Hennessey quest of the Lexington Pony Patriots 4--H Club for the use of Hennessey Field Field on Sunday, October 17, 1982, subject to coordination with Paul Mazerall, Superintendent of Parks Department and George Health Director. Upon motion duly made and seconded, it was voted to table the re-- one Day quest of the. Bridge School Association for a one Day Liquor License pend- Liq. Lic. ing further information relative to Las Vegas night license.