Fire Dept Staffing Study - June 2012 MRI

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TABLE OF CONTENTS Chapter 1 Executive Summary ............................................. ..............................2 Chapter 2 Introduction and Scope of Work .......................... .............................10 Chapter 3 Summary of Key Recommendations ..................... .............................13 Chapter 4 Background and Demographics ............................ .............................32 Chapter 5 Fire & EMS Operations, ICS, Safety & Mutual Aid .............................34 Chapter6 Staffing .................................................................. .............................43 Chapter 7 Fire Prevention, Inspections, and Public Education ..........................53 Chapter 8 Communications and Technology ........................ .............................63 Chapter 9 Training and Professional Development .............. .............................67 Chapter 10 Policies and Procedures ........................................ .............................78 Chapter 11 Fire Department Apparatus and Equipment ........ .............................82 Chapter 12 Fire Department Facilities ..................................... .............................91 Chapter 13 Benchmarking ......................... ............................... ............................110 Chapter 14 Employee Attitudes and Issues .............................. ............................124 Chapter 15 Business Community Perceptions ......................... ............................132 Chapter16 About MRI ............................... ............................... ............................134 APPENDICES SurveyResults .......................................................................................... ..............................A (1111) Municipal Resources