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Town Manager continued from previous page modified service and changes in service delivery throughout the organization as outlined below. Citizens who visit in- person should expect longer wait times with appointments suggested for more complicated visits to the various offices. Requests for information might not be filled immediately but will be responded to within ten days. Phone inquiries will be answered as received and voicemail messages returned as soon as possible. We regret the loss of service and any inconvenience that will result. OVERRIDE SERVICE IMPACTS Public Works • Road, parking lot, and sidewalk maintenance reduced, priority given to emergency road repairs. • Staff support for community events eliminated except for Patriots' Day. Users will have to contract setup, takedown, and cleanup of all venues. • Crosswalk and centerline painting reduced, priority given to school crosswalks. • Athletic field lining program eliminated. Users may con- tract out /pay for services. • Curbside Yard Waste Pick -up eliminated. Yard waste must now be taken to Hartwell Avenue by residents. Overtime for weekend trash pickup in the Center eliminated. • Cemetery and parks maintenance reduced by less frequent mowing, trimming, pruning, and care of town parks and cemetery plots. Library • Reduced Hours: The main library closed on Saturdays in July and August. • Closed Sundays: The library will not open on Sundays. • The Branch will also have reduced hours. Effective July 1: Monday 1 -9, Tuesday 1 -6, Wednesday 10 -5, Thursday 1- 6, and Friday closed. All hours will be reviewed when the newly renovated Cary Memorial Library re- opens. • Fewer materials purchased for the Branch and Children's Libraries. • Cutbacks in personnel will result in delays at service desks, in the purchase of materials, and the return of materials to shelves. Fire • Administrative office hours reduced to 8:30 to 10:30, or by appointment. • The East Lexington Fire Station closed effective July 1, 2003. Response times at the farthest service points in Lexington increased. • Response to requests for Fire Inspection certificates and other permits delayed. As ambulance service never operated from the East Lexington station, response times for this service will not be affected. Education • Class size increased to the maximum allowed. • Number of courses offered at the middle and high schools reduced; art, music, and physical education at the elemen- tary level reduced. • Special education staffing reduced and elementary health education program cut by half. • Elementary school drama, junior varsity middle school athletics, and professional development initiatives elimi- nated. • Classroom supply and building maintenance costs reduced or eliminated; only emergency maintenance /repairs will be made. • Planned purchase of furniture for middle school science laboratories eliminated. Instrumental music lessons for elementary students avail- able on a fee -basis only. Transitional bilingual /English Language Learners program reorganized. Access to schools during the evening restricted. All evening meetings will take place only at middle and high schools where custodian staffing is available. Increased fees will be charged for rental, mailing, and other supports provided to school and community pro- grams. Police • Detective Bureau capacity reduced from 9 to 4 officers. Patrol Officer reductions from 32 to 24 required that detectives be transferred to patrol to maintain acceptable service levels. Center officer eliminated. • School- Community Resource Officer position eliminated. Police officer interaction with community youth mini- mized. • Family Services Officer position eliminated resulting in decrease of services for domestic abuse cases, runaways, and persons at risk. • Desk Officer position eliminated, resulting in delayed response time to walk -in services and assistance. • Part -time clerical assistance eliminated, resulting in delayed processing of paperwork and collection of revenue from parking meters. • Regional Task Force Narcotics Investigator position elim- inated. • Crime and safety prevention services curtailed, such as special neighborhood visits, home security checks, and car seat program. • Certain calls for service will be delayed and /or referred to other agencies. • Cadet Program eliminated. continued on next page 2003 Annual Report, Town of Lexington Page 7