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Town Manager continued from previous page <br />Mentoring Program was designed to support employees and <br />reinforce the values of the organization. Mentoring pairs an <br />experienced employee who teach, coach, and assist the newer <br />employee to grow and develop in his /her position. Goals for the <br />mentoring program include the following: provide career and <br />professional development opportunities to enhance employees <br />potential and succession planning for the organization; attract <br />and retain a diverse employee population and provide services <br />to coordinate employee needs and expectations with those of <br />the community; tap into the knowledge and expertise of sea- <br />soned employees as a resource for the organization. <br />Awareness Training for employees and volunteers was provid- <br />ed to over 300 participants. The training focused on ways to <br />integrate the Guidelines for Civil Discourse into the practices <br />the employees use in their interactions with Lexington resi- <br />dents, recognizing that residents represent diversity in lan- <br />guage, culture, style, appearances, physical abilities, and race. <br />Customer Satisfaction Survey Tool was developed by Human <br />Resources staff that is intended to gather feedback from inter- <br />Personnel Advisory Committee <br />ROLE: To assist the Town Manager's Office in achieving its <br />human resources mission — motivating town employees to reach <br />their full potential on the job and attracting highly qualified can- <br />didates to fill job openings. Provides guidance and advice <br />regarding issues related to employment and employee relations, <br />compensation and benefits, employee communications, training <br />and development, and health and safety. <br />APPOINTED by the Selectmen: Co- Chairs: Janet Perry and <br />Evelyn Silber, William Barnes, Norman Cohen, Richard Evans, <br />Elmer Guilmartin, and Julie Schwartz - Weber. <br />HIGHLIGHTS: <br />• Reviewed salary survey results, providing input on interpretation. <br />• Discussed and provided input on salary bands and range <br />movement. <br />• Discussed the Town's turnover report and provided feedback <br />on the statistics. <br />• Reviewed and made recommendations to the Benefits Plan <br />and benefits publications. <br />• Discussed and recommended changes to the Drug and <br />Alcohol policy. <br />• Discussed diversity initiatives relative to the recruitment <br />process; provided recommendations for sourcing of candidates. <br />• Provided feedback on updating the Town's Affirmative <br />Action Plan. <br />• Collaborated on the development of a Customer Satisfaction <br />Survey for Human Resources. • <br />nal customers regarding the effectiveness and agility of the <br />recruitment process for the organization. <br />Other projects the PAB assisted the staff to complete included: <br />revision of the Affirmative Action Plan; development of perfor- <br />mance measurements for the benefits program as well as updat- <br />ed publications regarding employee benefits; assistance in <br />revising the salary bands for the Town. <br />Labor Relations included negotiations of 3 -year contracts with <br />all six unions including MLSA Local 4928 Library, IBPO Local <br />501 Superior Officers, AFSCME Local 1703 Dispatch, IBPO <br />Local 377 Patrol Officers, IAFF Local 1491 Firefighters, and <br />AFSCME Local 1703, DPW. <br />Thanks and farewell are extended to long -term employees <br />Joseph Marino, Stephanie Scogland, Donald Roche, Stacey <br />Macauda, Arnold (Skip) Lovering, James Bentley, Robert <br />Washburn, Steve Baran, Andrew Russell, and Andrew <br />Simmons. James Galgay, the Town's plumbing inspector for the <br />past eight years, passed away after a long illness. <br />Front L -R: Janet Perry, William Barnes, Rear L -R: Norman <br />Cohen, Evelyn Silber. <br />2002 Annual Report, Town of Lexington <br />Page 9 <br />5upgel S pined :ologd <br />