1963-09-20 - Laserfiche WebLink

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597 the house out to the cesspool was used and this did have rptar blades on it. The men also went back to the job twice after they•had considered the job complete, because of phone calls received from Miss Joyce saying that the toilet was still regurgitating paper from time to time. Mr. Rodenhiser's son said he called back and when he flushed the toilet a number of times there was no problem of improper flushing. Mr. Finneran said he had been out to Miss Joyce's dwelling with the plumber inspector and they had suggested she call a plumber to check the toilet bowl for blockage, the plumber has been called back twice on this. Miss Joyce in her letter also stated that she had called the Boston Better Businesss Bureau and reported the dissatisfac- tion he had with Mr. Rodenhisers' work and also she reported what she•felt was misrepresentation in the Ad in the Lexington Minute Man to the paper. ' Mr. Rodenhiser reported at some length his dealings with the Boston Better Business Bureau and said that those dealings had taken place when he was in the Plumber's Supply business. The Board agreed that because of the highly competitive nature of this business they could not tell Mr. Rodenhiser how to run his business but they did feel that when a complaint such ass Miss Joyce's had been registered that it was their futy to investigate. Mr. McQuillan asked if all the equipment used by the various companies at the Allston address was all garaged in Allston. Mr. Rodenhiser said "Yea", and then went on to explain that the various names used by the companies was because of the location of those names in the Telephone Book, and all numbers listed locally could be connected directly to the business office An Allston. Mr. Rodenhiser and the Board discussed further the complaints listed by Miss Joyce. The Board after a short discussion agreed that as far as public relations was concerned it was between Mr. Rodenhiser and Miss Joyce. Mr. Rodenhiser said he appreciated the Board letting him answer the chargee made by Miss Joyce. The Board thanked Mr. Rodenhiser for coming in and Mr Rodenhiser and his associates retired. The Board discussed this complaint further and moved that Mr. Finneran write to Miss Joyce stating that Mr. Rodenhiser had come before the Board. Upon checking the Health Officer's Report on the analysis MILK COUNTS of milk and swab tests the Board asked Mr. Finneran about Wil- ._& low Farm Dairy and Early Bird Restraurant. SWAB..TESTS Mr. Finneran stated that Mr. St.Germaine, of Willow Farm Dairy had been in to see him. Willow Farm obtains and distributes milk bottled at Maple Hill Farm in Waltham. Mr. St. Germaine asked Mr. Finneran what he could do about the high counts he has had on the milk.