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17 <br /> to the middle school students especially. Lexington needs to adopt community mental health and <br /> environmental strategies,the youths said. <br /> The clinical administrator at RePlace believes that the most serious impediments to <br /> adequate mental health services include insufficient funding, limited access to hospitals, and <br /> incomplete emergency response capabilities. Many RePlace clients come to RePlace after their <br /> HMO insurance benefits have been exhausted. Some never had insurance in the first place. There <br /> is also a lack of collaboration among service providers. A provider needs to be known for a long <br /> period of time in Lexington before gaining the trust of other providers. They also believe that the <br /> quality of services in Lexington is excellent but that there is an inability to meet rising needs. <br /> Eliot Community Human Services. This agency serves a sizeable range of suburbs in <br /> Middlesex County. The Lexington branch located at 186 Bedford Street was at one time a <br /> substantial unit but services have recently been concentrated in Concord and reduced in <br /> Lexington. For instance,there had been a psychiatrist in the Lexington office one half day a <br /> week,but this has been discontinued. Eliot serves clients with significant mental illnesses, <br /> particularly schizophrenia and bipolar disorders, but medication provisions, outreach, and case <br /> management services are concentrated in the Concord office. Eliot maintains a 24-hour beeper <br /> system and assists parents who phone regarding runaway teenagers or those for whom <br /> medication balances get out of control. Psychotherapy is provided at the Lexington office for a <br /> few clients. <br /> From the point of view of the clinical administrator,there are not enough mental health <br /> services to meet needs in our region. Eliot, among others, has recently done little with outreach <br /> efforts in Lexington, after making a valiant effort in earlier years. Rates of reimbursement for <br /> mental illness and emotional distress are significantly lower than rates for physical illnesses. The <br /> state's new mental health parity law makes it sound to the public as if more services will become <br /> available, but the law requires proof that the illness being addressed constitutes a"medical <br /> necessity,"a standard that is very difficult to meet. <br /> In fiscal year 2002, Eliot provided 771.5 hours of services - a total of 791 sessions or <br /> appointments -to 21 residents of Lexington. The services ranged from individual therapy <br /> to family and couples therapy, to family and case consultations, diagnostic evaluations of <br />